Frequently asked questions

We understand you might have questions about home care. Here you will find answers to the most common inquiries about our services, how we operate, and what makes Pure Comfort & Caring Hands Home Services the right choice for your family.

Your most pressing questions, answered

At Pure Comfort & Caring Hands Home Services, we want every potential client and family to know that choosing a home care provider is about more than finding someone to assist with daily tasks—it’s about finding a team you can trust with the well-being of someone you love. As a family-owned and operated non-medical home care agency, we are committed to providing compassionate, personalized care that is centered around each client’s unique needs, preferences, and goals. We understand that every individual deserves to be treated with dignity, respect, and kindness, and we strive to create meaningful relationships built on trust, reliability, and genuine compassion.

What services do you provide?
Pure Comfort & Caring Hands Home Services offers a range of personalized home care services including personal care (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, and transportation for appointments and errands.

Who can benefit from your services?
Our services are designed for older adults, individuals with disabilities, children who need non-medical support, and anyone recovering from illness, injury, or surgery who could benefit from compassionate assistance with daily living.

Are your services available on a flexible schedule?
Yes, we offer flexible scheduling options to meet your specific needs, whether you require care for a few hours a day, overnight, or 24/7. We work with you to create a care plan that fits your lifestyle.

How do I get started with Pure Comfort & Caring Hands Home Services?

Getting started is easy. Simply contact us by phone at 513-678-0993 or 513-623-1642 or by email at pcch.homeservices@gmail.com to schedule a free in-home consultation. During this meeting, we will discuss your needs, answer any questions, and develop a personalized care plan.

Do you accept insurance or Medicaid?

At this time, we proudly accept private pay clients. We are also working toward offering Medicaid Waiver services in the future to make our care accessible to even more families.

Does receiving home care mean losing independence?
Absolutely not. Our primary goal is to provide the support clients need to maintain and enhance their independence, safety, and comfort in their own homes. We empower individuals to continue living life on their own terms.

Is home care only for seniors?
While we proudly serve older adults, our services are available to individuals of all ages who need non-medical support. This includes people with disabilities, children, and those recovering from illness or injury.

What makes Pure Comfort & Caring Hands different from other agencies?
As a family-owned and operated agency, we prioritize compassionate, personalized care. We build meaningful relationships based on trust and reliability, treating every individual with dignity, respect, and kindness as if they were our own family.

Ready to experience compassionate care?

We are here to provide the support and comfort your loved ones deserve. Contact us today to learn more about how our personalized home care services can make a difference in your family's life.